Privacy Policy

For Rising Spiral Coaching, LLC

Rising Spiral Coaching is committed to protecting the privacy and confidentiality of clients' personal information. This Privacy Policy outlines the information provided to us through our coaching services is collected, used, disclosed, and safeguard . By engaging with Rising Spiral Coaching, you consent to the practices described in this policy.

1. Information Collected:

  • Personal Information: Information such as name, contact details, and other identifying information, provided voluntarily by clients during the coaching engagement.

  • Sensitive Information: During coaching sessions, clients may choose to share sensitive or confidential information. This information will remain confidential unless the client gives written permission to disclose it, or if it is required by valid legal request (see below). Notes will be kept internally in a Google Document unless otherwise arranged between the coach and client.

  • Communication Data: Client communications between coach and client including emails, messages, and other correspondence.

  • Usage Data: How clients interact with coaching services, including session attendance, progress, and feedback.

2. How Client Information Is Used:

  • Providing Coaching Services: Client information is used to deliver personalized coaching services tailored to individual needs, goals, and preferences.

  • Communication: Contact information is to communicate with clients about appointments, session scheduling, and other administrative matters related to coaching.

  • Improving Services: Client data may be analyzed to evaluate and improve the effectiveness of coaching strategies.

  • Legal Compliance: Client information may be disclosed as required by law or in response to legal requests or obligations.

3. Information Sharing and Disclosure:

  • Third-Party Service Providers: Third-party service providers may be used to assist with aspects of our coaching services, such as scheduling platforms or communication tools. These providers are contractually obligated to protect the confidentiality and security of client information.

  • Legal Requirements: Client information may be disclosed if required to do so by law or in response to valid legal requests, such as subpoenas or court orders.

  • Consent: Client information with explicit consent or at the client's direction.

4. Data Security:

  • Appropriate technical and organizational measures are taken to safeguard client information against unauthorized access, disclosure, alteration, or destruction.

  • Access to client information is restricted to authorized personnel who require access to perform their duties.

5. Client Rights:

  • Clients have the right to access, correct, or delete their personal information held by Rising Spiral Coaching.

  • Clients may withdraw consent for the processing of their personal information at any time, although this may impact the provision of coaching services.

6. Data Retention:

  • Client information is retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

7. Changes to Privacy Policy:

  • Rising Spiral Coaching reserves the right to update or modify this Privacy Policy at any time. We will notify clients of any significant changes via email or through our website.

By engaging with Rising Spiral Coaching, clients acknowledge and consent to the collection, use, and disclosure of their personal information as described in this Privacy Policy. If you have any questions or concerns about our privacy practices, please contact us at melia[at]risingspiralcoaching.com.